OCMM Medical Director Determination Documentation

As a Medical Director, you need to learn how to document case reviews and denials properly. This course teaches you what should be in your documentation as well as what to avoid. You will learn how to utilize certain tools and resources that will ensure your denial letters will meet audit requirements regarding language and reading grade level. 

Target Audience


Optum Care Management 

Utilization Management


Medical Directors

Learning Objectives

  • Identify the required components of documentation for a clinical review.​
  • Locate the applicable determination documentation templates.
  • Recall where to access grade level scoring resources.


Course summary
Available credit: 
  • 0.00 Attendance
Course opens: 
Course expires: 

Available Credit

  • 0.00 Attendance


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